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Agentic AI in finance speeds up operational automation

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In finance, achieving operational automation by integrating agentic AI requires a data-centric foundation to drive real value.

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In finance, achieving operational automation by integrating agentic AI requires a data-centric foundation to drive real value.

Financial infrastructure provider SEI has engaged IBM to modernise its internal operations via AI and automation. The joint initiative focuses on process redesign and targeted system updates to deliver consistent client experiences, building a modern and data-enabled foundation in the process.

Deploying intelligent agents involves more than simply selecting a foundation model. The actual return on investment relies on auditing existing workflows and finding exact points where human effort is wasted on repetitive administrative tasks.

Financial institutions are increasingly finding that when automation handles standard queries and basic data entry, they can reduce processing times by up to 40 percent, allowing personnel to manage high-value client relationships.

Adoption often stalls when companies apply new technologies to broken pipelines. SEI and IBM Consulting are conducting a comprehensive review of the financial firm’s current operational systems to map a better path forward.

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