JPMorgan begins tracking how employees use AI at work

JPMorgan is pushing its workforce to use AI tools in daily tasks, with managers monitoring usage across teams.

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Banking house JPMorgan Chase is asking its roughly 65,000 engineers and technologists to use AI tools as part of their regular workflow. Business Insider reported that managers are tracking how often staff use these tools. That use may also influence performance reviews.

The report states employees are encouraged to use tools like ChatGPT and Claude Code when writing code, reviewing documents, or handling routine tasks. Internal systems then classify workers based on their level of use. Some are labelled “light users,” while others fall into a “heavy user” category.

JPMorgan has been using in fraud detection and risk analysis. What stands out here is not the technology itself, but how it is being woven into day-to-day expectations for staff.

According to internal materials cited by Business Insider, managers are paying close attention to how employees use AI tools.

Many companies have spent the past two years rolling out AI tools in departments. In most cases, adoption has been uneven. Some teams experiment heavily, while others stick to existing workflows.